Frequently Asked Questions


1.Can we place an order online and what are the payment options?

Yes, you can place your order online. Upon confirmation of your payment, an action has been performed and deemed all the relevant parties to dispatch your order at the earliest as per circumstances. Total delivery time is based on the time on payment authorization, order processing, and the transit time by the carrier. This can range from 24 hours to 10 days for in-stock items. To avoid any delays, please make ensure that provided shipping address information should be correct and completed.

2.Is a cash-on-delivery option available?

Yes, Cash On Delivery (COD) is available for Islamabad only.

3.Accounts Information




Meezan Bank



Meezan IBAN



4.Do the prices of On Order Products Change?

All the information and prices are updated constantly and we ensure our availability of products and prices. Anyhow, for the safe side and it is highly recommended that confirm prices before placement of any order because due to change in the international market i.e. Forex rates/government policies or due to any other reasons prices can be change either up or down. Ultralap reserves the right to change our prices on the website at any time without prior notice. Further, Incase if you have ordered the product but not yet confirmed the payments the prices would not be valid. It’s highly recommended that confirm the prices & availability of product before the placement of your order through phone call first and then deposit the amount after confirmation.

5.Why do I write reviews?

We believe that customer is supreme, you are most valuable to us. Your experiences, response/ feedback, suggestions are valuable for us to improve our system continuously. All these information will lead the Ultralap be your write choice & place for smart buying. As an Ultralap client, you can submit reviews for items listed on We are strongly encourage our clients to share your need & wants and your ideas/ suggestions, all are very important to us.

6.Banned/ Restriction of abusive Talk or Harish words are not allowed?

Ultralap is pleased to provide this forum to share your opinions on products. We will appreciate your time and comments, Ultralap reserve the right to remove reviews that include any of the following: Objectionable material:

  • Obscene or distasteful content • Profanity or spiteful remarks
  • Promotion of illegal or immoral conduct Promotional content:
  • Advertisements, promotional material or repeated posts that make the same point excessively
  • Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by publishers, manufacturers, or third-party merchants selling the product)
  • Reviews those are written for any form of compensation other than a free copy of the product. This includes reviews that are a part of a paid publicity package
  • Solicitations for helpful votes Inappropriate content:
  • other peoples material (this includes excessive quoting)
  • Phone numbers, postal mailing addresses, and URLs external to
  • Comments on other reviews visible on the page (because page visibility is subject to change without notice)

Store Timing

What are your store hours?

Store Timing:

Monday – Thursday: 10:00 am to 6:00 pm
Friday: 10:00 am to 1:00 pm & 2:30 pm to 6:00 pm
Sunday Closed.

Ramadan Timing:

Monday – Thursday & Saturday: 10:30 am to 5:30 pm
Friday: 10:30 am to 1:00 pm & 2:00 pm to 5:30 pm
Sunday Closed.